{"id":449,"date":"2024-06-13T16:33:17","date_gmt":"2024-06-13T16:33:17","guid":{"rendered":"https:\/\/www.sassasrdstatus.org.za\/?p=54"},"modified":"2026-09-16T12:14:22","modified_gmt":"2026-09-16T12:14:22","slug":"how-do-i-check-my-sassa-statement","status":"publish","type":"page","link":"https:\/\/www.bursariesafrica.co.za\/sassa\/how-do-i-check-my-sassa-statement\/","title":{"rendered":"How to Check Your SASSA Statement and Balance"},"content":{"rendered":"\n<p>How you get a statement depends on how your grant is paid. Most beneficiaries use a Postbank black card, and some are paid into their own bank account. Post Office branches no longer provide grant statements or withdrawals: Postbank stopped using them on 1 May 2026.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">If you use a Postbank card<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Method<\/th><th>What you get<\/th><\/tr><\/thead><tbody><tr><td>Postbank Contact Centre: 0800 53 54 55 (phone, WhatsApp or email)<\/td><td>Account queries and statements<\/td><\/tr><tr><td>ATM balance enquiry<\/td><td>Your available balance, with a printed slip at most ATMs<\/td><\/tr><tr><td>Till point at a participating store<\/td><td>Your balance on the till slip when you ask for a balance enquiry<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">If SASSA pays into your bank account<\/h2>\n\n\n\n<p>Use your bank&#8217;s app, online banking, ATM or branch. Grant payments appear on your normal bank statement with SASSA as the reference.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What a statement shows<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Each grant payment and its date<\/li>\n\n\n\n<li>Withdrawals and purchases made with the card<\/li>\n\n\n\n<li>Any fees charged by an ATM or store<\/li>\n\n\n\n<li>Your balance after each transaction<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">When you need an official SASSA letter instead<\/h2>\n\n\n\n<p>For proof that you receive a grant, for example to show a school, landlord or court, ask SASSA for a grant confirmation letter at a SASSA office or call <strong>0800 60 10 11<\/strong>. A bank or Postbank statement shows payments, but it is not a SASSA letter.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Spotting problems<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A missing payment: check the payment date for your grant first, then contact SASSA.<\/li>\n\n\n\n<li>Transactions you did not make: call Postbank on <strong>0800 53 54 55<\/strong> and block the card immediately.<\/li>\n\n\n\n<li>A lower amount than expected: compare with the 2026\/27 amounts in our <a href=\"https:\/\/www.bursariesafrica.co.za\/sassa\/payment-dates\/\">payment dates guide<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1789600000449\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can I get a SASSA statement at the Post Office?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No. Postbank stopped offering services at Post Office branches from 1 May 2026. Use the Postbank Contact Centre on 0800 53 54 55, an ATM or a participating store.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1789600000450\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How do I check my SASSA balance for free?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Ask for a balance enquiry at the till when you shop at a participating store, or contact the Postbank Contact Centre. ATMs of other banks may charge a fee.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1789600000451\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How do I prove I receive a SASSA grant?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Ask SASSA for a grant confirmation letter at a SASSA office. A card or bank statement only shows the payments.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>How you get a statement depends on how your grant is paid. Most beneficiaries use a Postbank black card, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":55,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_ba_keyfacts":"","_ba_provider_contact":"","_ba_provider_name":"","_ba_provider_type":"","_ba_provider_cat":"","_ba_writer":"thabo-mokoena","_ba_reviewer":"naledi-khumalo","iawp_total_views":801,"footnotes":""},"class_list":["post-449","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/pages\/449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/comments?post=449"}],"version-history":[{"count":1,"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/pages\/449\/revisions"}],"predecessor-version":[{"id":990,"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/pages\/449\/revisions\/990"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/media?parent=449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}