{"id":464,"date":"2024-06-14T17:39:44","date_gmt":"2024-06-14T17:39:44","guid":{"rendered":"https:\/\/www.sassasrdstatus.org.za\/?p=87"},"modified":"2026-09-16T11:59:12","modified_gmt":"2026-09-16T11:59:12","slug":"why-is-my-sassa-r350-approved-but-no-payment","status":"publish","type":"page","link":"https:\/\/www.bursariesafrica.co.za\/sassa\/why-is-my-sassa-r350-approved-but-no-payment\/","title":{"rendered":"SRD R370 Approved But No Payment: What to Do"},"content":{"rendered":"\n<p>An &#8220;approved&#8221; SRD month means you qualified, but the money only moves once SASSA sets a pay date and your payment details are valid. Most &#8220;approved but not paid&#8221; cases come down to one of the reasons below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Work through these checks<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Is there a pay date?<\/strong> If the approved month has no date yet, the payment has not been scheduled. Check again in a few days.<\/li>\n\n\n\n<li><strong>Has the pay date passed?<\/strong> Bank payments can take one or two working days to show after the date.<\/li>\n\n\n\n<li><strong>Does it say &#8220;bank details pending&#8221;?<\/strong> SASSA has no valid account for you. Add banking details in your own name.<\/li>\n\n\n\n<li><strong>Is the bank account in your name?<\/strong> SASSA does not pay into someone else&#8217;s account, and a mismatch stops payment.<\/li>\n\n\n\n<li><strong>Is the account still open?<\/strong> A closed or dormant account makes the payment bounce back.<\/li>\n\n\n\n<li><strong>Did you choose cash collection?<\/strong> Look for an SMS with your collection details, and collect before it expires.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Fixing banking details<\/h2>\n\n\n\n<p>Update your details on <a href=\"https:\/\/srd.sassa.gov.za\/\" target=\"_blank\" rel=\"noopener\">srd.sassa.gov.za<\/a>. Our guide to the <a href=\"https:\/\/www.bursariesafrica.co.za\/sassa\/srd-sassa-gov-za-banking-details-link\/\">SRD banking details link<\/a> walks through it. After a change, the new details are verified before the next payment, which can delay that payment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bank account requirements<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Requirement<\/th><th>Why it matters<\/th><\/tr><\/thead><tbody><tr><td>The account is in your own name<\/td><td>SASSA matches the account holder to your ID number<\/td><\/tr><tr><td>The account is open and active<\/td><td>Payments to closed or dormant accounts are returned<\/td><\/tr><tr><td>The account can receive deposits<\/td><td>Some savings or fixed-term accounts block incoming payments<\/td><\/tr><tr><td>The branch or account type is entered correctly<\/td><td>Wrong details fail the bank verification<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>If you do not have a suitable account, most banks offer basic transactional accounts that can be opened with just an ID, or you can choose cash collection at a retailer instead.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">When to contact SASSA<\/h2>\n\n\n\n<p>If the pay date passed more than a week ago and your details are correct, call <strong>0800 60 10 11<\/strong> with your ID number and the month concerned.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1789600000464\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How long after the SRD pay date does money reflect?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Usually within one or two working days, depending on your bank.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1789600000465\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can a payment be made into my partner&#8217;s account?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No. The SRD grant is only paid into a bank account registered in the applicant&#8217;s own name.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>An &#8220;approved&#8221; SRD month means you qualified, but the money only moves once SASSA sets a pay date and your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":55,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_ba_keyfacts":"","_ba_provider_contact":"","_ba_provider_name":"","_ba_provider_type":"","_ba_provider_cat":"","_ba_writer":"pieter-van-der-merwe","_ba_reviewer":"naledi-khumalo","iawp_total_views":253,"footnotes":""},"class_list":["post-464","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/pages\/464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/comments?post=464"}],"version-history":[{"count":1,"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/pages\/464\/revisions"}],"predecessor-version":[{"id":947,"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/pages\/464\/revisions\/947"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.bursariesafrica.co.za\/sassa\/wp-json\/wp\/v2\/media?parent=464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}