{"id":753,"date":"2025-05-25T08:16:23","date_gmt":"2025-05-25T08:16:23","guid":{"rendered":"https:\/\/www.bursariesafrica.co.za\/sassa\/?page_id=753"},"modified":"2026-01-02T07:28:18","modified_gmt":"2026-01-02T07:28:18","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.bursariesafrica.co.za\/sassa\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n<p>At SASSA Status Check, we\u2019re here to help you navigate your SASSA SRD R370 grant status, appeals, and payment queries. As an independent support platform, we aim to provide fast, reliable assistance to ensure you have the information you need. Reach out to us with any questions or feedback\u2014we\u2019re listening!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Contact Us<\/h2>\n\n\n\n<p>Have a question about checking your SASSA status, appeals, or payment dates? Use one of the following methods to get in touch:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>: Send your queries to <a href=\"mailto:support@sassastatuscheck.co.za\" target=\"_blank\" rel=\"noreferrer noopener\">support@sassastatuscheck.co.za<\/a>. We aim to respond within 24-48 hours (Monday\u2013Friday).<\/li>\n\n\n\n<li><strong>Social Media<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Twitter: Message us @SASSAStatusZA for quick updates and support.<\/li>\n\n\n\n<li>Facebook: Connect with us on the SASSA Status Check page.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Website Feedback<\/strong>: Have suggestions to improve our platform? Let us know via our feedback form [insert link to form if applicable].<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Need Official SASSA Support?<\/h2>\n\n\n\n<p>For direct assistance with your SASSA grant, including applications, appeals, or payment issues, contact the South African Social Security Agency (SASSA) using the details below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Toll-Free Helpline<\/strong>: 0800 60 10 11 (Monday\u2013Friday, 8am\u20134pm)<\/li>\n\n\n\n<li><strong>Email<\/strong>: <a href=\"mailto:grantsenquiries@sassa.gov.za\" target=\"_blank\" rel=\"noreferrer noopener\">grantsenquiries@sassa.gov.za<\/a><\/li>\n\n\n\n<li><strong>Head Office<\/strong>: SASSA House, 501 Prodinsa Building, Pretorius Street, Pretoria, 0001<\/li>\n\n\n\n<li><strong>Website<\/strong>: <a href=\"http:\/\/www.sassa.gov.za\" target=\"_blank\" rel=\"noreferrer noopener\">www.sassa.gov.za<\/a><\/li>\n\n\n\n<li><strong>Social Media<\/strong>: Follow @SASSANewsZA or @OfficialSASSA for official updates<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Privacy Notice<\/h2>\n\n\n\n<p>Your trust is our priority. Any information you share with us via email or social media is handled with care and not stored or shared. When checking your status through our platform, you\u2019re securely redirected to the official SASSA website for a safe and reliable experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Contact Us?<\/h2>\n\n\n\n<p>Whether you need help using our status check tool, understanding your appeal status, or navigating SASSA processes, we\u2019re here to guide you. Our goal is to make your experience as smooth as possible, with clear answers and up-to-date resources.<\/p>\n\n\n\n<p><em>Note<\/em>: SASSA Status Check is an independent support website and is not affiliated with the South African Social Security Agency (SASSA). For official inquiries, please contact SASSA directly.<\/p>\n\n\n\n<p>\u00a9 2026 SASSA Status Check. All rights reserved.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At SASSA Status Check, we\u2019re here to help you navigate your SASSA SRD R370 grant status, appeals, and payment queries. 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