When SASSA declines your SRD R370 grant for a month, you can ask for the decision to be reconsidered. SRD appeals are not decided by SASSA itself but by the Independent Tribunal for Social Assistance Appeals (ITSAA), which falls under the Department of Social Development. An appeal is free and is done online.<\/p>\n\n\n\n
| Decline reason<\/th> | What it usually means<\/th> | What can help<\/th><\/tr><\/thead> |
|---|---|---|
| Alternative income source identified<\/td> | Money in your bank account was above R624 in the month checked.<\/td> | Show that the money was not income, for example a once-off transfer to pay a family expense, with a bank statement and a short explanation.<\/td><\/tr> |
| Identity verification failed<\/td> | Your details did not match Home Affairs, or verification was not completed.<\/td> | Check your ID number and names, complete any verification SASSA asks for, and fix errors with Home Affairs first.<\/td><\/tr> |
| Existing SASSA grant<\/td> | SASSA believes you already receive a grant for yourself.<\/td> | Show that the grant is paid to you on behalf of a child, not for yourself, or that it has ended.<\/td><\/tr> |
| UIF registered<\/td> | You appear on the UIF database.<\/td> | Provide proof that your UIF payments have ended.<\/td><\/tr> |
| NSFAS registered<\/td> | You appear on the NSFAS database.<\/td> | Provide proof that you no longer receive NSFAS funding.<\/td><\/tr> |
| Government payroll registered<\/td> | You appear on a government salary system.<\/td> | Provide proof that your employment has ended.<\/td><\/tr> |
| Age outside range<\/td> | You are younger than 18 or 60 or older.<\/td> | If you are 60 or older, apply for the older persons grant instead.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nChecking your appeal status<\/h2>\n\n\n\nGo back to srd.dsd.gov.za\/appeals<\/a> and use the appeal status option with your ID and cellphone number. The Tribunal aims to decide appeals within 60 to 90 days. If the appeal succeeds, you are paid for the month you appealed. Our guides to checking your appeal status<\/a> and what to do when an appeal is pending<\/a> cover the outcomes in detail.<\/p>\n\n\n\n The Tribunal’s decision is final within the social assistance system. The only further step is a court review, which needs legal help. Organisations such as the Black Sash give free advice on social grants. You can still keep applying for future months, because every month is assessed afresh.<\/p>\n\n\n\n This guide is for the SRD R370 grant. If an older persons, disability or child grant was refused, the appeal goes to the Minister of Social Development through a written appeal form. See how to appeal a SASSA grant<\/a> and how to get the SASSA appeal form<\/a>.<\/p>\n\n\n\n |