{"id":376,"date":"2024-06-22T16:30:43","date_gmt":"2024-06-22T16:30:43","guid":{"rendered":"https:\/\/www.bursariesafrica.co.za\/tvet\/?page_id=376"},"modified":"2026-09-17T06:40:31","modified_gmt":"2026-09-17T06:40:31","slug":"tvet-colleges-online-application-help-desk","status":"publish","type":"page","link":"https:\/\/www.bursariesafrica.co.za\/tvet\/tvet-colleges-online-application-help-desk\/","title":{"rendered":"TVET Colleges Online Application Help Desk"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">There is no single national help desk for TVET college applications, because each public college runs its own system. Most colleges do offer help lines, WhatsApp numbers or walk-in assistance during application periods. Here are official contacts we have verified.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">College application help contacts<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>College<\/th><th>Help contact<\/th><\/tr><\/thead><tbody><tr><td>Northlink<\/td><td>assistonline@northlink.co.za; 021 970 9090<\/td><\/tr><tr><td>Sedibeng<\/td><td>Online support 016 004 0407, option 5; 016 420 2520<\/td><\/tr><tr><td>Ekurhuleni West<\/td><td>WhatsApp 066 015 5646<\/td><\/tr><tr><td>Ekurhuleni East<\/td><td>WhatsApp 076 549 8985; 011 730 6600<\/td><\/tr><tr><td>South West Gauteng<\/td><td>Call centre 086 176 8849<\/td><\/tr><tr><td>Central Johannesburg<\/td><td>011 351 6000; registration@cjc.edu.za for lost student numbers<\/td><\/tr><tr><td>Umgungundlovu<\/td><td>Call centre 033 341 2214<\/td><\/tr><tr><td>Tshwane South<\/td><td>012 401 5000; walk-in help at campuses<\/td><\/tr><tr><td>West Coast<\/td><td>022 482 1143 for applicants with special needs<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Before you contact a help desk<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Have your ID number and any application or student number ready.<\/li>\n\n\n\n<li>Take a screenshot of the error message.<\/li>\n\n\n\n<li>Try another browser; several colleges recommend Google Chrome.<\/li>\n\n\n\n<li>Check your spam folder for emails from the college.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Common problems help desks solve<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Problem<\/th><th>Usual fix<\/th><\/tr><\/thead><tbody><tr><td>Forgotten password or student number<\/td><td>College resets it or sends it by SMS<\/td><\/tr><tr><td>Document upload fails<\/td><td>Convert to PDF and reduce the file size<\/td><\/tr><tr><td>Placement test link not working<\/td><td>Use the link on the college website; the old learnerprofiler.co.za address is not valid<\/td><\/tr><tr><td>No response after applying<\/td><td>Wait until after the closing date, then follow up<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Help desks never need your password or payment to &#8220;fast-track&#8221; an application. Public colleges do not charge for help.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">For NSFAS problems, contact NSFAS directly rather than the college. College websites are linked from our <a href=\"https:\/\/www.bursariesafrica.co.za\/tvet\/\">directory of all 50 public TVET colleges<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1790200000376\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Is there a national TVET application help line?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No. Each public TVET college runs its own application support.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1790200000377\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Will a college help me apply in person?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Many do during application periods; for example, Tshwane South and Northlink offer help at campuses.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>There is no single national help desk for TVET college applications, because each public college runs its own system. Most [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_ba_keyfacts":"","_ba_provider_contact":"","_ba_provider_name":"","_ba_provider_type":"","_ba_provider_cat":"","_ba_writer":"thabo-mokoena","_ba_reviewer":"naledi-khumalo","iawp_total_views":21,"footnotes":""},"class_list":["post-376","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bursariesafrica.co.za\/tvet\/wp-json\/wp\/v2\/pages\/376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bursariesafrica.co.za\/tvet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bursariesafrica.co.za\/tvet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/tvet\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/tvet\/wp-json\/wp\/v2\/comments?post=376"}],"version-history":[{"count":1,"href":"https:\/\/www.bursariesafrica.co.za\/tvet\/wp-json\/wp\/v2\/pages\/376\/revisions"}],"predecessor-version":[{"id":1600,"href":"https:\/\/www.bursariesafrica.co.za\/tvet\/wp-json\/wp\/v2\/pages\/376\/revisions\/1600"}],"wp:attachment":[{"href":"https:\/\/www.bursariesafrica.co.za\/tvet\/wp-json\/wp\/v2\/media?parent=376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}