{"id":282,"date":"2024-04-18T18:42:29","date_gmt":"2024-04-18T18:42:29","guid":{"rendered":"https:\/\/bursariesafrica.co.za\/unisa\/?page_id=282"},"modified":"2024-04-18T18:42:32","modified_gmt":"2024-04-18T18:42:32","slug":"where-do-i-send-my-unisa-refund-form","status":"publish","type":"page","link":"https:\/\/www.bursariesafrica.co.za\/unisa\/where-do-i-send-my-unisa-refund-form\/","title":{"rendered":"Where Do I Send My Unisa Refund Form?"},"content":{"rendered":"\n<p>The University of South Africa (Unisa) understands that situations may arise where a student needs to request a refund. <\/p>\n\n\n\n<p>Whether due to overpayment, withdrawal from a course, or unforeseen circumstances, Unisa has an active and efficient process for you to recoup your fees. <\/p>\n\n\n\n<p>This article will guide you through the Unisa Refund Form submission process, including where to send it after completion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Submit Your Unisa Refund Form<\/h2>\n\n\n\n<p>There are two main ways to submit your Unisa refund form:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Email: The preferred method for submitting your refund request is via email. You can send the completed form with all supporting documents to finan@unisa.ac.za.<\/li>\n\n\n\n<li>Fax:\u00a0 If you are unable to submit your request electronically, you can fax your completed form and supporting documents to 012-429-4150.<\/li>\n<\/ol>\n\n\n\n<p>Regardless of your chosen submission method, make sure you keep a copy of the completed and signed form and all supporting documents for your records.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to get your Unisa Refund Form<\/h2>\n\n\n\n<p>The Unisa refund form you need will depend on your student status: South African student or international student.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>South African Students<\/strong>: Download the official Unisa Refund Request form (domestic students) from the <a href=\"https:\/\/www.unisa.ac.za\/static\/corporate_web\/Content\/Apply%20for%20admission\/Documents\/Official-refund-form-South-African-students.pdf.\" data-type=\"link\" data-id=\"https:\/\/www.unisa.ac.za\/static\/corporate_web\/Content\/Apply%20for%20admission\/Documents\/Official-refund-form-South-African-students.pdf.\" target=\"_blank\" rel=\"noopener\">Unisa website<\/a>.<\/li>\n\n\n\n<li>International Students: Download the official Unisa Refund Request form (international students) from the <a href=\"https:\/\/international.unisa.edu.au\/siteassets\/documents\/terms_and_conditions_of_payment_and_refund_of_fees_for_international_students.pdf\" data-type=\"link\" data-id=\"https:\/\/international.unisa.edu.au\/siteassets\/documents\/terms_and_conditions_of_payment_and_refund_of_fees_for_international_students.pdf\" target=\"_blank\" rel=\"noopener\">Unisa website<\/a>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">How to complete the Unisa Refund Form<\/h2>\n\n\n\n<p>You must carefully read and complete all sections of the relevant refund form. <\/p>\n\n\n\n<p>Ensure that you provide accurate and complete information, including:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Student number<\/li>\n\n\n\n<li>Full name and title<\/li>\n\n\n\n<li>Contact details (phone number, email address, and postal address)<\/li>\n\n\n\n<li>Reason for requesting a refund (be clear and concise)<\/li>\n\n\n\n<li>Refund amount requested<\/li>\n\n\n\n<li>Preferred refund method (electronic transfer [EFT] or cheque)<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">What are the required Supporting Documents?<\/h2>\n\n\n\n<p>When submitting your refund request, ensure you include all the necessary supporting documents. <\/p>\n\n\n\n<p>Failure to do so may delay the processing of your request. <\/p>\n\n\n\n<p>The required documents will vary depending on your reason for requesting a refund. <\/p>\n\n\n\n<p>Here are some common examples:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Proof of payment: A copy of your payment receipt for the fees you are requesting a refund for.<\/li>\n\n\n\n<li>Withdrawal notification: A copy of any official documentation confirming your withdrawal from a course.<\/li>\n\n\n\n<li>Supporting letter: A letter explaining your reason for requesting a refund, particularly if it is due to unforeseen circumstances.<\/li>\n\n\n\n<li>Bank details (for EFT refunds): If you choose to receive your refund electronically, provide your bank account details, including branch code, account number, and account holder name.<\/li>\n\n\n\n<li>Company registration number (for company refunds): If a company is requesting a refund on your behalf, include the company&#8217;s registration number.<\/li>\n\n\n\n<li>Sponsor authorization letter (for international students): If a sponsor is <a href=\"https:\/\/bursariesafrica.co.za\/unisa\/how-many-credits-is-a-diploma-at-unisa-2\/\" data-type=\"link\" data-id=\"https:\/\/bursariesafrica.co.za\/unisa\/how-many-credits-is-a-diploma-at-unisa-2\/\">funding your studies<\/a>, include a letter from them authorizing the refund (applicable to international students only).<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">What is the processing Time for Unisa Refunds?<\/h2>\n\n\n\n<p>Unisa aims to process all complete refund requests within 15 business days from the date they receive all the necessary documentation. <\/p>\n\n\n\n<p>However, this timeframe may vary depending on the complexity of your request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to track Your Unisa Refund<\/h2>\n\n\n\n<p>Unisa does not currently offer an online system for tracking the status of your refund request. <\/p>\n\n\n\n<p>But you can check on the progress of your request by contacting the Unisa Finance Department via email at finan@unisa.ac.za or by calling them at +27 11 471-2000.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What if My Unisa Refund Request is Denied?<\/h2>\n\n\n\n<p>If your Unisa refund request is denied, you will receive written notification from the university outlining the reasons for the denial. <\/p>\n\n\n\n<p>You have the right to appeal the decision. The appeals process will be outlined in the notification you receive.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The University of South Africa (Unisa) understands that situations may arise where a student needs to request a refund. Whether [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"iawp_total_views":14,"footnotes":""},"class_list":["post-282","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages\/282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/comments?post=282"}],"version-history":[{"count":1,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages\/282\/revisions"}],"predecessor-version":[{"id":283,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages\/282\/revisions\/283"}],"wp:attachment":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/media?parent=282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}