{"id":284,"date":"2024-04-18T18:51:12","date_gmt":"2024-04-18T18:51:12","guid":{"rendered":"https:\/\/bursariesafrica.co.za\/unisa\/?page_id=284"},"modified":"2024-04-18T18:51:15","modified_gmt":"2024-04-18T18:51:15","slug":"how-does-unisa-refund-work","status":"publish","type":"page","link":"https:\/\/www.bursariesafrica.co.za\/unisa\/how-does-unisa-refund-work\/","title":{"rendered":"How Does Unisa Refund Work?"},"content":{"rendered":"\n

Unisa understands that situations may arise where students need to request a refund. <\/p>\n\n\n\n

So whether you need a refund due to overpayment, unexpected circumstances, or a change in study plans, Unisa has a well-defined refund policy in place to help you.\u00a0<\/p>\n\n\n\n

Can I get a Unisa refund after the exam?<\/h2>\n\n\n\n

Generally, Unisa will not grant refunds for withdrawals after the first examination opportunity for a module. <\/p>\n\n\n\n

There are some exceptions, but these are handled on a case-by-case basis and require documented proof of exceptional circumstances.<\/p>\n\n\n\n

How long does a Unisa refund take?<\/h2>\n\n\n\n

Unisa aims to process refunds within 15 working days from the date they receive all the necessary documentation for your request. <\/p>\n\n\n\n

This timeframe excludes any delays due to missing information or incomplete applications.<\/p>\n\n\n\n

What documents do I need for a Unisa refund?<\/h2>\n\n\n\n

To request a refund, you will need to submit the following documents:<\/p>\n\n\n\n

    \n
  1. The completed Unisa refund form<\/a>: You can find the relevant form for domestic or international students on the Unisa website.<\/li>\n\n\n\n
  2. Proof of payment: This could be a copy of your bank statement, credit card slip, or any other document that shows your payment to Unisa.<\/li>\n\n\n\n
  3. Confirmation of banking details: If you are requesting an Electronic Funds Transfer (EFT), you will need to provide your bank details with an official bank stamp.<\/li>\n\n\n\n
  4. Supporting documentation (if applicable): For specific reasons for requesting a refund, such as non-acceptance for a program, you may need to provide additional documentation to support your claim.<\/li>\n<\/ol>\n\n\n\n

    Where can I find the Unisa refund form?<\/h2>\n\n\n\n

    You can download the Unisa refund form for domestic or international students on the Unisa website<\/a>.<\/p>\n\n\n\n

    How are Unisa refunds processed?<\/h2>\n\n\n\n

    Once you submit your complete refund request with all the required documentation, Unisa will assess your eligibility.\u00a0 <\/p>\n\n\n\n

    If your request is approved, they will initiate the refund process.<\/p>\n\n\n\n

    What are the refund methods for Unisa?<\/h2>\n\n\n\n

    Unisa will process refunds through the same method you used for your original payment.\u00a0 <\/p>\n\n\n\n

    For example, if you paid by credit card, the refund will be issued to the same card.\u00a0 <\/p>\n\n\n\n

    However, Unisa has recently implemented a new Electronic Funds Transfer (EFT) system for refunds.\u00a0 <\/p>\n\n\n\n

    If you qualify for an EFT refund, you will receive an email notification with instructions on how to submit your bank details securely.<\/p>\n\n\n\n

    Who is Eligible for a Unisa Refund?<\/h2>\n\n\n\n

    Generally, students are eligible for a Unisa refund in the following scenarios:<\/p>\n\n\n\n

      \n
    1. Overpayment: If you accidentally pay more than the required fees.<\/li>\n\n\n\n
    2. Cancellation of Registration: If you cancel your registration before the commencement of a course.<\/li>\n\n\n\n
    3. Withdrawal from a Course: If you withdraw from a course within the prescribed timeframe as outlined by Unisa.<\/li>\n\n\n\n
    4. Non-delivery of Study Material: If you haven’t received your study material after paying the fees.<\/li>\n\n\n\n
    5. Technical Difficulties: If technical issues prevent you from completing your registration or accessing study materials.<\/li>\n\n\n\n
    6. What is the deadline to withdraw from a Unisa course and get a refund?<\/li>\n<\/ol>\n\n\n\n

      The deadline to withdraw from a course and be eligible for a refund varies depending on the specific course. <\/p>\n\n\n\n

      You can find the withdrawal deadlines in the Unisa study guide for your registered course.<\/p>\n\n\n\n

      How do I contact Unisa about a refund?<\/h2>\n\n\n\n

      For any enquiries about refunds, you can contact the Unisa Finance Department via email at finan@unisa.ac.za.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Unisa understands that situations may arise where students need to request a refund. So whether you need a refund due […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"iawp_total_views":13,"footnotes":""},"class_list":["post-284","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages\/284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/comments?post=284"}],"version-history":[{"count":1,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages\/284\/revisions"}],"predecessor-version":[{"id":285,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages\/284\/revisions\/285"}],"wp:attachment":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/media?parent=284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}