{"id":298,"date":"2024-04-18T20:50:13","date_gmt":"2024-04-18T20:50:13","guid":{"rendered":"https:\/\/bursariesafrica.co.za\/unisa\/?page_id=298"},"modified":"2024-04-18T20:50:16","modified_gmt":"2024-04-18T20:50:16","slug":"who-can-i-contact-at-unisa","status":"publish","type":"page","link":"https:\/\/www.bursariesafrica.co.za\/unisa\/who-can-i-contact-at-unisa\/","title":{"rendered":"Who Can I Contact At Unisa?"},"content":{"rendered":"\n<p>Unisa is the largest open distance learning university in Africa.\u00a0 <\/p>\n\n\n\n<p>Given its remote learning structure, finding who to contact for various inquiries can sometimes feel overwhelming. <\/p>\n\n\n\n<p>This guide aims to simplify that process by providing some of Unisa&#8217;s various contact points depending on your specific needs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Does Unisa have a physical address?<\/h2>\n\n\n\n<p>Yes, Unisa has a physical address located in Pretoria.\u00a0The main campus is situated at Preller Street, Muckleneuk Ridge, Pretoria.\u00a0 <\/p>\n\n\n\n<p>There&#8217;s also a Sunnyside campus that deals with applications, <a href=\"https:\/\/bursariesafrica.co.za\/unisa\/do-students-at-unisa-attend-classes\/\" data-type=\"link\" data-id=\"https:\/\/bursariesafrica.co.za\/unisa\/do-students-at-unisa-attend-classes\/\">registrations<\/a>, and houses a learning center. <\/p>\n\n\n\n<p>The Sunnyside campus is located at Cnr Justice Mahomed Street &amp; Steve Biko Road, Pretoria.\u00a0 <\/p>\n\n\n\n<p>While both campuses offer in-person services, I advise that you contact Unisa beforehand to confirm operating hours and enquire if an appointment is necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who to contact for student enquiries?<\/h2>\n\n\n\n<p>This is the most common category of inquiries at Unisa.\u00a0For general student-related questions,\u00a0you can contact the following:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Toll-Free Number: 0800 00 1870. This is the most convenient option for many students.<\/li>\n\n\n\n<li>Email: Unisa has a dedicated email address for student inquiries: [email address removed]. <\/li>\n<\/ol>\n\n\n\n<p>When using email, be sure to include your student number in the subject line to ensure faster and more efficient routing of your enquiry.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who to contact for inquiries about a specific program or faculty?<\/h2>\n\n\n\n<p>Unisa categorizes its programs under various colleges. If your enquiry pertains to a specific program or faculty, it&#8217;s recommended to reach out directly to the relevant college.\u00a0<\/p>\n\n\n\n<p>A list of college contact details can be found on the Unisa website<a href=\"https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Contact-us\/Student-enquiries\" target=\"_blank\" rel=\"noopener\"> https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Contact-us\/Student-enquiries<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who to contact for Honours &amp; Postgraduate Diplomas?<\/h2>\n\n\n\n<p>For enquiries related to Honours or Postgraduate Diplomas, you should contact the college offering the specific program you&#8217;re interested in.\u00a0 <\/p>\n\n\n\n<p>The contact details for Honours and Postgraduate Diplomas are available on the Unisa website<a href=\"https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Contact-us\/Student-enquiries\" target=\"_blank\" rel=\"noopener\"> https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Contact-us\/Student-enquiries<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do I contact Unisa for application enquiries?<\/h2>\n\n\n\n<p>For application enquiries, you can use the general student enquiries contact details mentioned earlier.\u00a0 <\/p>\n\n\n\n<p>However, the quickest and most efficient way to apply is through the online application portal on the <a href=\"https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Apply-for-admission\/Undergraduate-qualifications\/Apply-for-admission\" data-type=\"link\" data-id=\"https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Apply-for-admission\/Undergraduate-qualifications\/Apply-for-admission\" target=\"_blank\" rel=\"noopener\">Unisa website<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What if I have a complaint about Unisa?<\/h2>\n\n\n\n<p>If you have a complaint about Unisa,\u00a0the university encourages following a step-by-step process to ensure your grievance is addressed effectively.\u00a0 <\/p>\n\n\n\n<p>Details regarding the Unisa complaints procedure can be found on the <a href=\"https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Colleges\/Economic-and-Management-Sciences\/Contact-the-college\/Complaints-Procedure\" data-type=\"link\" data-id=\"https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Colleges\/Economic-and-Management-Sciences\/Contact-the-college\/Complaints-Procedure\" target=\"_blank\" rel=\"noopener\">university website<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do I contact Unisa for academic enquiries?<\/h2>\n\n\n\n<p>For academic enquiries related to a specific module or program, it&#8217;s recommended to consult your study guide or reach out to your lecturer directly.\u00a0 <\/p>\n\n\n\n<p>The lecturer&#8217;s contact details should be included in your course material.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who can I contact for help if I&#8217;m struggling with a Unisa course?<\/h2>\n\n\n\n<p>Unisa offers various support structures for students encountering academic difficulties.\u00a0 <\/p>\n\n\n\n<p>The first point of contact should be your lecturer.\u00a0Additionally, Unisa has a network of student advisors who can provide guidance and support. <\/p>\n\n\n\n<p>You can find contact information for student advisors on the <a href=\"http:\/\/www2.unisa.ac.za\/vacancies\/html\/3792.htm\" data-type=\"link\" data-id=\"http:\/\/www2.unisa.ac.za\/vacancies\/html\/3792.htm\" target=\"_blank\" rel=\"noopener\">Unisa website<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do I contact Unisa for library enquiries?<\/h2>\n\n\n\n<p>Unisa has a comprehensive library service that caters to distance learning students.\u00a0 <\/p>\n\n\n\n<p>You can find information on library services and contact details for librarians on the Unisa website<a href=\"https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Library\" target=\"_blank\" rel=\"noopener\"> https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Library<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unisa is the largest open distance learning university in Africa.\u00a0 Given its remote learning structure, finding who to contact for 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