{"id":322,"date":"2024-04-20T18:33:00","date_gmt":"2024-04-20T18:33:00","guid":{"rendered":"https:\/\/bursariesafrica.co.za\/unisa\/?page_id=322"},"modified":"2024-04-20T18:33:05","modified_gmt":"2024-04-20T18:33:05","slug":"who-to-email-at-unisa-for-enquiries","status":"publish","type":"page","link":"https:\/\/www.bursariesafrica.co.za\/unisa\/who-to-email-at-unisa-for-enquiries\/","title":{"rendered":"Who To Email At Unisa For Enquiries?"},"content":{"rendered":"\n<p>The University of South Africa (Unisa) is the largest open distance learning university in Africa. <\/p>\n\n\n\n<p>As a prospective or current student, finding the right contact information for your enquiries in Unisa can sometimes be hard. <\/p>\n\n\n\n<p>With various departments and administrative functions, reaching the right person for your enquiry is very important for a prompt and efficient response.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is the contact for General and Administrative Enquiries?<\/h2>\n\n\n\n<p>For general enquiries regarding applications, registrations, study fees, or any administrative matters not specific to a particular department, you can contact the Unisa Contact Centre. <\/p>\n\n\n\n<p>Here are the contact details:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Phone: 0800 00 1870 (toll-free)<\/li>\n\n\n\n<li>Email: study-info@unisa.ac.za<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Can I email a specific department at Unisa?<\/h2>\n\n\n\n<p>Yes, for academic enquiries related to a specific program or module, you can email the relevant department directly. <\/p>\n\n\n\n<p>Most departmental contact information can be found on the Unisa website under the specific college or school your program falls under.<\/p>\n\n\n\n<p>For instance, if you have an enquiry regarding a <a href=\"https:\/\/bursariesafrica.co.za\/unisa\/why-cant-i-access-my-modules-on-unisa\/\" data-type=\"link\" data-id=\"https:\/\/bursariesafrica.co.za\/unisa\/why-cant-i-access-my-modules-on-unisa\/\">Bachelor of Arts in English<\/a>, you can find the contact details for the Department of English\u00a0on the College of Humanities website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What if my enquiry doesn&#8217;t fall under any specific category?<\/h2>\n\n\n\n<p>If your enquiry doesn&#8217;t neatly fit into any of the categories mentioned above, you can still use the general student enquiries email address. <\/p>\n\n\n\n<p>You just need to briefly explain your enquiry in the email, and Unisa will\u00a0direct it to the appropriate department for a response.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How long does it take to receive a response from Unisa?<\/h2>\n\n\n\n<p>Unisa does its best to respond to all enquiries within a reasonable timeframe. <\/p>\n\n\n\n<p>However, response times can vary depending on the volume of enquiries received and the complexity of your enquiry.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What are some other ways to contact Unisa?<\/h2>\n\n\n\n<p>Apart from emailing, you can also contact Unisa through the following methods:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Toll-free number: 0800 00 1870<\/li>\n\n\n\n<li>Website: <a href=\"https:\/\/www.unisa.ac.za\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.unisa.ac.za\/<\/a><\/li>\n\n\n\n<li>Live Chat: Available on the Unisa website during operating hours.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Does Unisa have regional offices?<\/h2>\n\n\n\n<p>Yes, Unisa has regional offices across South Africa. <\/p>\n\n\n\n<p>These offices can be helpful for general enquiries and may be able to assist with some administrative tasks.\u00a0 <\/p>\n\n\n\n<p>You can find a list of Unisa regional offices and their contact details on the Unisa website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What if I have a complaint about Unisa?<\/h2>\n\n\n\n<p>If you have a complaint about Unisa&#8217;s services, you can contact the Unisa Client Relations Unit. <\/p>\n\n\n\n<p>Their contact details can be found on the Unisa website under &#8220;Contact Us.&#8221;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Does Unisa have a student portal?<\/h2>\n\n\n\n<p>Yes, Unisa has a student portal called myUnisa. <\/p>\n\n\n\n<p>This portal allows students to access various resources, including study material, results, and online applications. <\/p>\n\n\n\n<p>You can find more information about myUnisa here:<a href=\"https:\/\/www.unisa.ac.za\/sites\/myunisa\/default\/\" target=\"_blank\" rel=\"noopener\"> https:\/\/www.unisa.ac.za\/sites\/myunisa\/default\/<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What if I can&#8217;t find the email address I need?<\/h2>\n\n\n\n<p>If you&#8217;re unsure who to email for your specific enquiry, you can use the Unisa online enquiry form. <\/p>\n\n\n\n<p>This form allows you to submit your enquiry and it will be directed to the appropriate department. <\/p>\n\n\n\n<p>You can find the enquiry form here:<a href=\"https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Contact-us\/Student-enquiries\" target=\"_blank\" rel=\"noopener\"> https:\/\/www.unisa.ac.za\/sites\/corporate\/default\/Contact-us\/Student-enquiries<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The University of South Africa (Unisa) is the largest open distance learning university in Africa. As a prospective or current [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"iawp_total_views":135,"footnotes":""},"class_list":["post-322","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages\/322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/comments?post=322"}],"version-history":[{"count":1,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages\/322\/revisions"}],"predecessor-version":[{"id":323,"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/pages\/322\/revisions\/323"}],"wp:attachment":[{"href":"https:\/\/www.bursariesafrica.co.za\/unisa\/wp-json\/wp\/v2\/media?parent=322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}