The Unemployment Insurance Fund (UIF) is a vital support system for South African employees who find themselves unemployed. 

Knowing how to go about the UIF application process will help you receive the support when you need it.

What is UIF?

The UIF is a government-funded social insurance program that provides temporary financial assistance to qualified contributors who become unemployed. 

Contributions are made by both employers and employees through monthly deductions from your salary. 

If you lose your job through retrenchment, resignation accepted as a dismissal by the CCMA (Commission for Conciliation, Mediation and Arbitration) or due to the closure of your employer’s business, you may be eligible to claim UIF benefits.

It is important to note that UIF benefits are not available if:

  1. You resigned voluntarily.
  2. You were dismissed for misconduct.
  3. You took up temporary employment.
  4. You failed to register as a work seeker within six months of becoming unemployed.

UIF application | How to apply for UIF

There are two main ways to apply for UIF benefits:

Online Application Through uFiling

uFiling is a secure online system offered by the Department of Employment and Labour (DEL). This is the preferred method for applying for UIF benefits. Here’s what you need to do:

  1. Visit the uFiling website
  2. Register for an account if you haven’t already. You will need your valid South African ID number, email address, and cell phone number.
  3. Once registered, activate your employee account.
  4. Locate the “Apply for Benefits” section and select “Unemployment.”
  5. Follow the on-screen instructions and complete the online application form accurately.
  6. Upload all required documents electronically. (We’ll discuss these documents in more detail below).
  7. Submit your application and wait for a response from the UIF.

Applying in Person at a DEL Office

If you are unable to do your UIF application online, you can visit your nearest DEL office. Here’s what to expect:

  1. Locate the relevant department handling UIF claims.
  2. You will be provided with a UI-2.8 application form.
  3. Fill out the form carefully and ensure all sections are complete.
  4. Submit the completed form along with the required documents to a DEL official.

Required Documents for UIF Application

Here are the documents required for the UIF application process:

  1. Certified copy of your South African ID document.
  2. Completed UI-2.8 application form (if applying in person).
  3. Latest payslip (if available).
  4. Notice of termination from your employer (if applicable).
  5. Proof of banking details (account name and branch code).
  6. Your unemployment registration certificate obtained from a public employment office or a DEL office.