The Unemployment Insurance Fund (UIF) is a vital social safety net for South African workers.

It provides financial support to those who lose their jobs through no fault of their own. 

However, dealing with the UIF system can sometimes feel overwhelming.

Whether you’re claiming for the first time or have questions about your existing claim, having the right UIF phone number readily available can be very helpful.

What is the UIF?

The Unemployment Insurance Fund (UIF) is a social security scheme administered by the Department of Employment and Labour in South Africa.

The UIF provides financial support to eligible employees who lose their jobs through no fault of their own.

This includes situations like retrenchment, illness, maternity leave, or the closure of a business.

The UIF operates on a contributory system, meaning both employers and employees contribute a small percentage of their monthly earnings to the fund.

These contributions are then used to pay out benefits to unemployed workers who meet the qualifying criteria.

What is the UIF Phone Number?

The UIF operates a dedicated call center to answer your enquiries and guide you through the claims process.

The primary UIF phone number to remember is:

This number will connect you with the UIF call center, where trained agents can assist you with a variety of UIF-related matters.

Here are some of the things you can expect help with by calling the UIF:

  1. General enquiries about the UIF system, benefits, and eligibility requirements.
  2. Assistance with claiming UIF benefits.
  3. Information on submitting UIF declarations (for employers).
  4. Resolving any issues you may be facing with your UIF claim.