How to Collect Your SASSA SRD R370 at Shoprite

If you do not have a bank account, you can choose to receive your SRD grant as cash collected at a retailer. Shoprite is one of the stores that pays out, along with Checkers, Usave, Pick n Pay and Boxer. There is no separate registration at the store: you choose cash collection on the SRD website.

Choosing cash collection

1. Go to srd.sassa.gov.za and open the option to change your payment method.
2. Enter your ID number, cellphone number and the one-time PIN.
3. Choose the cash collection option instead of a bank account.
4. Save the change. It applies to payments made after it has been processed.

Collecting at Shoprite

1. Wait for your approved month to have a pay date, and for SASSA’s SMS about collection.
2. Go to the Money Market counter at Shoprite, Checkers or Usave.
3. Bring your original ID and the phone with the cellphone number you applied with.
4. Tell the cashier you are collecting an SRD grant, and give them the details from the SMS if asked.
5. Count your cash before leaving the counter.

If collection does not work

• Make sure the pay date has arrived and the month is approved.
• Check that the SMS went to the number in your own name.
• Collect before the collection period in the SMS runs out.
• If the store cannot find the payment, call SASSA on 0800 60 10 11.

Receiving the older persons, disability or child grants is different: those use a Postbank card or your bank account. See SASSA payment methods.

Frequently asked questions