VerifiedYou can withdraw your grant at participating stores and at bank ATMs with your Postbank black card, or from your own bank account if SASSA pays into it. Grants are no longer paid out at Post Office branches or cash pay points: cash pay points closed in 2024, and Postbank left Post Office branches on 1 May 2026.
Your options
| Where | What you can do |
|---|---|
| Participating retailers (Shoprite, Checkers, Usave, Pick n Pay, Boxer, Spar) | Withdraw cash at the till, check your balance, pay for groceries |
| Standard Bank ATMs | Withdraw cash and check your balance with your Postbank card |
| Other bank ATMs | Withdraw cash and check your balance; the ATM owner may charge a fee |
| Your own bank account | If SASSA pays into your personal account, use it like any other account |
Withdrawing at a store
- Go to the till or Money Market counter at a participating store.
- Tell the cashier you want to withdraw cash from your grant.
- Insert or tap your card and enter your PIN yourself.
- Take your cash and your slip, and count the money before you leave.
Many stores also let you buy groceries and draw cash in one transaction, which saves a separate trip to an ATM.
Withdrawing at an ATM
- Use an ATM inside a store or bank where possible.
- Insert your card and enter your PIN, covering the keypad.
- Choose withdrawal and the amount.
- Take your card, cash and slip before walking away.
Being paid into your own bank account
You can ask SASSA to pay your grant into a bank account in your own name at any bank. Then you withdraw it the same way as your other money. Update your details at a SASSA office.
Safety
- Never let anyone “help” you at an ATM or see your PIN.
- Nobody is allowed to charge you to withdraw your grant for you.
- If your card is lost, stolen or swallowed by an ATM, call Postbank on 0800 53 54 55.
- If you still have a gold card, replace it with a free black card.
Frequently asked questions
Can I withdraw my SASSA grant at the Post Office?
No. Postbank stopped providing withdrawals at Post Office branches from 1 May 2026. Use a participating store, an ATM or your own bank account.
Which bank ATM can I use with my SASSA card?
Standard Bank ATMs are Postbank’s partner for withdrawals, and you can use other bank ATMs too, although their owners may charge a fee.
Can my grant be paid into my Capitec or FNB account?
Yes. SASSA can pay your grant into a bank account in your own name at any bank. Update your payment details at a SASSA office.
Ask around: not only do bank ATMs oftentimes refuse to return old-timers’ black cards for no reason, but they also refuse black card cash withdrawals. ABSA, for instance, doesn’t accept SASSA black card withdrawals at all.