UIF Labour website and contact details

The Unemployment Insurance Fund, a branch of the Department of Employment and Labour (DEL), offers financial support to South African employees who become unemployed.

Whether you’ve been retrenched, are on maternity leave, or are dealing with illness, the UIF provides a safety net during challenging times.

UIF Labour Website

The UIF Labour website is your one-stop shop for all things UIF-related.

Accessible at https://ufiling.labour.gov.za/, the website offers a wealth of information and services, including:

1. Claiming Benefits: The website provides a user-friendly online portal for submitting UIF claims. You can initiate claims for various benefits, such as unemployment benefits, maternity benefits, illness benefits, and adoption leave benefits.
2. Employer Services: Employers can access resources on UIF contributions, declarations, and payments. The website also offers guidelines for complying with UIF regulations.
3. Contribution History: Employees can view their UIF contribution history and track their eligibility for benefits.
4. FAQs: The website features a comprehensive Frequently Asked Questions (FAQs) section that addresses common UIF queries.
5. News and Updates: Stay informed about the latest UIF news, legislative changes, and important announcements.
6. Contact Information: Easily access various UIF contact details, including phone numbers, email addresses, and physical branch locations.

UIF Labour Contact Details

While the UIF website provides a wealth of information, there may be instances where you require direct assistance.

Here are some of the various UIF Labour contact details you can use:

1. UIF Call Centre: The UIF operates a dedicated call centre to answer your questions and address your concerns. You can reach them at 0800 030 007. The call centre operates from 7:30 AM to 4:00 PM, weekdays (Monday to Friday).
2. Website-Related Queries: For issues specific to the UIF website, including login problems or technical difficulties, contact 0800 030 007.
3. Email: The UIF offers various email addresses depending on your query type:
   • General Enquiries: uifcallcentre@alteram.co.za
   • Ufiling Enquiries: Ufiling@alteram.co.za
   • Complaints: uifcomplaints@alteram.co.za
   • It’s important to use a valid email address as responses may bounce back due to incorrect information or email filtering.
4. The Department of Labour maintains branches across South Africa. You can visit your nearest branch to speak to a UIF representative in person. Branch contact details can be found on the DEL website: https://www.labour.gov.za/contacts