How Do I Check My Unisa Allowance?

Unisa offers financial support to qualifying students through the National Student Financial Aid Scheme (NSFAS).

For Unisa students, this support includes a learning material allowance and, for students with a full load, an incidental allowance. Unisa students do not get a living, accommodation, transport or meal allowance.

If you’re a Unisa student receiving an NSFAS allowance, naturally, you’ll want to know how to check your balance and track your disbursements.

How Do I Check My Unisa Allowance?

Unisa has moved to a new system for disbursing allowances.

Previously, NSFAS allowances were distributed through the Intellimali card system.

However, Unisa now uses Electronic Funds Transfer (EFT) to deposit allowances directly into students’ bank accounts.

This shift offers greater convenience and eliminates the need for managing a separate card.

Here’s how to check your Unisa allowance balance:

1. Access your myUnisa account: myUnisa is the official online portal for Unisa students. Log in using your student number and password.
2. Look for the allowance notification: Upon logging in, keep an eye out for any notifications regarding your NSFAS allowance. These notifications are sent to your myLife email address which is linked to your myUnisa account.
3. Click on the secure link: The notification email will contain a secure link. This link will direct you to a dedicated page where you can enter your banking details.
4. Verify your banking information (if applicable): If you haven’t previously submitted your bank details, you’ll be prompted to do so on this secure page. Ensure you enter the correct account information for an active bank account in your name.
5. Submit the information: Once you’ve verified or entered your banking details, submit the information securely.

When Do NSFAS Allowances Get Paid at Unisa?

Unisa pays NSFAS allowances by EFT into your own bank account after you submit your bank details on the link sent to your myLife email. Unisa does not publish a fixed payment day.

Unisa’s own figures are R660 per module for the first 4 modules and R5,678 for 5 or more modules for learning materials, and an incidental allowance of R316.70 a month for 10 months for students with 10 or more modules on DHET funding.

It’s important to input your banking details correctly on the link provided in the confirmation email to ensure timeous payments.

How Do I Know If I Qualify for an NSFAS Allowance at Unisa?

NSFAS eligibility is determined based on various factors, including financial need, academic performance, and citizenship status.

It’s recommended that you visit the NSFAS website for detailed information on eligibility criteria and the application process.

What If I Haven’t Received My NSFAS Allowance at Unisa?

If you haven’t received your allowance after a reasonable timeframe following the payment date Unisa announces, here are the steps you can take:

1. Contact the Unisa Student Finance Department:  They can be reached at dsf-nsfas@unisa.ac.za or by phone at 0800 00 1870. Explain your situation and provide them with your student number for reference.
2. Check Your Bank Statements: Double-check your bank statements to confirm if there have been any deposits from NSFAS or a related entity.
3. NSFAS Enquiry Line: You can also contact the NSFAS customer service line at 08000 67327 for further assistance.

Can I Check My Unisa Allowance Balance on My Phone?

Yes, you can check your Unisa allowance balance on your phone if you have access to your bank’s mobile banking app.

Most South African banks offer mobile banking apps that allow you to view your account balance and transaction history.

What If My Bank Details for the Unisa Allowance Are Incorrect?

If you discover you’ve entered incorrect bank details, it’s important to rectify the situation as soon as possible.

Unfortunately, you won’t be able to access the original link provided in the confirmation email.

Here’s what you can do:

1. Contact the Unisa Student Finance Department: Inform them of the error and request guidance on the process for updating your bank details.
2. Possible Delays: Be aware that there might be a delay in receiving your allowance due to the need to update your information.