How To Check SASSA Care Dependency Grant Status

The South African Social Security Agency (SASSA) offers the Care Dependency Grant to caregivers of children with severe disabilities.

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This grant provides much-needed financial assistance to families facing significant challenges.

If you’ve applied for the SASSA Care Dependency Grant, knowing your application status is essential.

How To Check SASSA Care Dependency Grant Status

There are two primary methods to check your SASSA Care Dependency Grant status:

a. Online Status Check:

The SASSA website offers an online portal for checking the status of various grant applications, including the Care Dependency Grant. Here’s how to proceed:

  1. Visit the official SASSA Services Portal at https://services.sassa.gov.za/.
  2. Locate the Application Status Section: Look for a section titled “Application Status” or “Track Your Application.” This section might be found on the homepage or under a dedicated “Grants” section.
  3. Register or Login (Optional): While it is not always mandatory, registering for an account on the SASSA website can simplify future status checks. However, you can often proceed without registering.
  4. You’ll likely be required to enter your South African ID number and possibly a reference number associated with your application. If you don’t have a reference number readily available, proceed without it.
  5. Click the “Submit” or “Check Status” button, and the website will retrieve your application information. The page should display your current SASSA Care Dependency Grant application status, including whether it’s approved, pending, or declined.

b. Contacting SASSA:

If you encounter difficulties with the online status check or prefer alternative methods, you can contact SASSA directly:

  1. Phone: Call the SASSA national toll-free number at 0800 60 10 11. Be prepared for potential wait times.
  2. Email: Send an email inquiry to [email protected]. Include your ID number and reference number (if available) in your email.
  3. Visit a SASSA Local Office: Locate your nearest SASSA office and visit them in person. A SASSA officer can assist you with checking your application status.