The Unemployment Insurance Fund (UIF) is a social security system in South Africa that provides financial support to eligible contributors who become unemployed.
Paymaster, a subsidiary of Net1 UEPS Technologies, is the service provider responsible for distributing UIF benefits electronically.
Below are the various UIF Paymaster contact details to help you with any inquiries you might need to make.
UIF Paymaster Contact Details
Paymaster acts as a disbursement agent, focusing solely on processing and distributing UIF payments.
Enquiries related to claim eligibility, application status, or delays typically fall outside their scope.
The DEL, through the UIF, serves as the primary point of contact for all UIF-related matters.
This centralized approach ensures consistent information and efficient resolution of queries.
Here are the best ways to reach the DEL for UIF inquiries:
- National Call Centre: 0800 030 007 (toll-free)
- Switchboard: 012 337 1600/1700/1997 (Pretoria)
- Provincial Offices: The DEL has offices in each province. You can find contact details for your nearest office on the DEL website https://www.labour.gov.za/contacts
- Email: Info.uifqueries.co.za / [email protected]
- Telephone Number(s): 082 898 5006