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SASSA SRD R370 Grant Appeal Guide | SASSA Status Check

SASSA SRD R370 Grant Appeal Guide for 2025

If your SASSA SRD R370 grant application was declined, you have the right to appeal and have your application reassessed by the Independent Tribunal for Social Assistance Appeals (ITSAA). This guide explains how to submit an appeal, check your appeal status, and understand why your application may have been declined. We’ve included step-by-step instructions and links to trusted resources to help you through the process with ease.

Submit Your SRD Grant Appeal Now

Who Can Submit an Appeal for the SRD Grant?

Before lodging an appeal, ensure you meet the SASSA SRD R370 grant eligibility criteria. Failure to meet these requirements is the most common reason for application declines. To qualify, you must:

  • Be a South African citizen, permanent resident, refugee registered with the Department of Home Affairs (DHA), or hold a special permit (e.g., Special Angolan Dispensation, Lesotho Exemption Permit, Zimbabwe Exemption Permit, or a valid Section 22 asylum seeker permit).
  • Reside within South Africa.
  • Be between 18 and 60 years old.
  • Have insufficient means, with a monthly income of less than R624.
  • Not receive other social grants, UIF payments, NSFAS funding, or financial support from any other source.

If you meet these criteria but your application was declined, you may be eligible to appeal. For detailed eligibility information, read How to Appeal My SASSA Grant.

How to Lodge a SASSA SRD R370 Appeal

Appeals must be submitted within 30 days of receiving your rejection notice, and no later than 90 days after the decline. Each declined month requires a separate appeal. Follow these steps to submit your appeal:

  1. Visit the Official SASSA Appeals Portal: Go to srd.sassa.gov.za/appeals/appeal.
  2. Enter Your Details: Provide your 13-digit South African ID number and the phone number used in your initial application.
  3. Request a PIN: You’ll receive a One-Time Pin (OTP) via SMS. Enter this to proceed.
  4. Select the Month: Choose the specific month for which your application was declined.
  5. State Your Reason: Select a reason for your appeal (e.g., identity verification failed, alternative income source identified) and provide supporting documents if needed.
  6. Accept Declaration and Consent: Review and accept the Declaration and Consent documents.
  7. Submit Your Appeal: After submission, you’ll receive a confirmation message. The ITSAA will review your appeal and notify you of the outcome within 60 to 90 days.

For a detailed guide, visit How Do I Appeal a Declined SASSA R350? and learn How to Get the SASSA Appeal Form or How to Download SRD Status Check Appeal Form.

Checking Your SASSA Appeal Status

After submitting your appeal, you can track its progress to stay informed. To check your appeal status:

  • Visit the SASSA appeals portal and enter your ID and phone number.
  • Use the “Check Appeal Status” option to view updates.
  • Alternatively, send your ID number via SMS to 32573 or call the SASSA helpline at 0800 60 10 11.

Learn more at How Do I Know If My Appeal Is Approved? and What to Do If SASSA Appeal Is Pending?.

How Long Does a SASSA Appeal Take?

The ITSAA typically takes 60 to 90 days to process an appeal, depending on the volume of applications. If approved, payments may start from the month you appealed, provided all eligibility criteria are met. For more details, read How Long Do You Wait for SASSA Appeal to Be Approved? and How Long Does an Appeal for R350 Take?.

Common Reasons for SASSA SRD Grant Declines

Understanding why your application was declined can help you prepare a stronger appeal. Common reasons include:

  • Alternative Income Source Identified: A bank balance exceeding R624 per month was detected.
  • Identity Verification Failed: Your details don’t match Department of Home Affairs (DHA) records.
  • Existing SASSA Grant: You’re receiving another social grant.
  • NSFAS Registered: You’re receiving National Student Financial Aid Scheme funding.
  • UIF Registered: You’re receiving Unemployment Insurance Fund payments.
  • Government Payroll Registered: You’re employed by a government institution.
  • Age Outside Range: You’re under 18 or over 60 years old.
  • Deceased Record on DHA: DHA records incorrectly list you as deceased.

If your appeal is declined, the ITSAA’s decision is final, but you can pursue a judicial review in the High Court within 180 days. Contact ITSAA at 012 312 7727 or [email protected] for clarification.

Cancelling or Reinstating Your SRD Application

If your circumstances change and you no longer qualify, you can cancel your SRD application via the SASSA website. If you need to reinstate a cancelled application, update your details and reapply. Ensure your contact and banking details are accurate to avoid delays.

Related Resources

Explore more SASSA-related content to stay informed:

Contact Us for Support

Need help with your appeal or have questions? Reach out to us at contact@https://www.bursariesafrica.co.za or follow us on Twitter (@SASSAStatusZA) or Facebook (SASSA Status Check). For official SASSA inquiries, contact 0800 60 10 11 or visit www.sassa.gov.za.

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