Is the Old SASSA Gold Card Still Valid?

No. SASSA gold cards are being switched off. Postbank set 31 August 2026 as the final deadline to replace them with Postbank black cards. If you still have a gold card, your grant has not been cancelled, but you need a black card to reach your money.

What to do if you still have a gold card

1. Dial *120*355# to find the nearest card replacement point.
2. Go to a participating store (Shoprite, Checkers, Usave, Pick n Pay, Boxer or Spar) or a Postbank replacement site, open Monday to Friday, 09:00 to 17:00.
3. Take your ID and your old gold card.
4. Get your black card and set a new PIN. Replacement is free.

Postbank advises not waiting for your grant payment date to swap the card, because queues are longest then.

Why the cards were replaced

The gold cards were issued under an older payment arrangement. Grants are now paid through Postbank, which issues its own black cards, so the gold cards are being retired. More than 1.8 million beneficiaries had moved to black cards before the final deadline.

Keeping your card and PIN safe

• Never tell anyone your PIN, including people who offer to help at an ATM.
• Cover the keypad when you enter your PIN.
• If your card is lost or stolen, call Postbank on 0800 53 54 55 straight away to block it.
• SASSA and Postbank will never ask for your PIN by phone, SMS or WhatsApp.

Where you can use the black card

• Withdraw cash at ATMs and at till points in participating retailers.
• Pay for purchases in store.
• Check your balance at ATMs.

Getting help

For	Contact
Card, PIN and payment problems	Postbank: 0800 53 54 55
Grant questions	SASSA: 0800 60 10 11

Related: SASSA payment methods and checking your SASSA balance by phone.

Frequently asked questions