The South African Social Security Agency (SASSA) is dedicated to assisting South African citizens by providing vital social grants.
Among these grants, the SRD grant, a monthly payment of R350, is significant. Whether you receive your SRD grant through a bank account, a Post Office outlet, or a cash send service, SASSA ensures financial support for those in need.
If you find yourself needing to change your banking details for any reason, such as closing your old bank account or updating personal information, don’t worry.
Changing your SASSA banking details is a straightforward process that can be completed online, over the phone, or via email.
How to Update Your SASSA Banking Details
- Visit the SASSA Website Begin by visiting the official SASSA website at srd.sassa.gov.za. If you don’t have an account yet, you can create one by providing your personal information and SRD grant details. Having an account is necessary for updating your banking details.
- Go to the “Change Banking Details” Section Once logged in, find the “Change Banking Details” section on the website. This is where you’ll update your banking information.
- Verify Your Identity You’ll need to verify your identity to proceed. Depending on your status as an asylum seeker, special permit holder, or South African citizen, you’ll provide different identification details.
- Update Your Banking Details After verifying your identity, you’ll receive instructions on how to proceed. Choose your preferred payment method, and if you’re updating your banking details, select the bank payment method.
- Review and Submit Carefully review the banking details you’ve provided before submitting. Ensuring accuracy will help avoid any payment issues.
- Verification Process and Waiting Time After submission, SASSA will take 5 to 7 business days to verify and update your banking details. During this time, keep an eye on notifications from SASSA on your registered phone number.
- Confirm the Update Once your updated banking details are approved, you’ll receive an SMS confirmation. You can then log in to the SASSA portal to verify that the changes have been successfully applied.
To prevent delays in updating your banking details, follow these tips:
Provide all required details accurately.
Double-check all information before submission.
Use a secure internet connection.
Submit the application only once.
What If You Don’t Receive Confirmation?
If you haven’t received confirmation after seven business days, check the portal for updates. If your banking details haven’t been updated, contact the SASSA call center or visit the nearest office for assistance.