UIF Payment Queries

The UIF is a social security scheme in South Africa that provides financial support to qualifying unemployed individuals.

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Claiming your UIF payment can be a complex process, and one of the most common concerns is around payments.

UIF Payment Queries

The processing time for UIF payments can vary depending on several factors, including:

  1. The type of claim (e.g., illness, maternity, unemployment)
  2. Completeness and accuracy of your application
  3. Employer verification (if applicable)

Generally, you can expect to receive your first UIF payment within six to eight weeks after submitting a complete application.

The Department of Employment and Labour (DEL) aims to process all valid claims within this timeframe.

Here are some resources to track your UIF payment progress:

  1. uFiling website: You can check the status of your claim by logging into your uFiling account on the DEL website (https://ufiling.labour.gov.za/).
  2. UIF call centre: The UIF call centre can be reached at 0800 030 007 to inquire about your payment status.

What happens if my UIF payment is delayed?

If your UIF payment hasn’t arrived after eight weeks, it’s advisable to follow these steps:

  1. Double-check your uFiling account: Ensure your bank details are accurate and there are no outstanding documents or errors on your claim application.
  2. Contact the UIF call centre: Call the UIF call centre at 0800 030 007 to speak to a consultant and inquire about the reason for the delay. They may request additional information or clarification regarding your claim.
  3. Lodge a complaint: If the call centre cannot resolve your issue, you can lodge a formal complaint with the Department of Labour. This can be done online through the DEL website or by visiting your nearest labour centre.