The myNSFAS portal allows South African students to apply for financial aid online.
Check Your Personalized Bursary Options
Step 1: Choose Study Level
Step 2: Choose Field of Study
Step 3: Describe Your Interest
Tell us if you want bursaries, scholarships, admissions, or student loans?
Many students face the “Profile Already Exists” error when trying to create an account.
This problem can delay applications and cause stress, especially close to deadlines.
Understanding why the error happens and how to resolve it will help you access your account and complete your NSFAS application for 2026.
Why Am I Seeing the Profile Already Exists Error?
The “Profile Already Exists” message appears when the system detects an existing account linked to your ID number or email address.
This can happen if you or someone else has already registered using the same details.
Duplicate accounts are not allowed on the NSFAS system, which prevents multiple applications for the same student.
Did I Previously Register on myNSFAS?
Many students forget that they created a profile in previous years.
Even an incomplete registration from an earlier application can trigger this error.
Check your email inbox for any myNSFAS confirmation emails or account notifications.
Logging in with previous credentials may resolve the issue without creating a new account.
Is My ID Number or Email Correct?
Errors in entering your ID number or email can cause conflicts. Ensure that the details you provide match your official documents.
Sometimes, small mistakes like missing digits or using an old email address can make the system think your profile already exists.
Double-check your information carefully before attempting to create a new account.
Can I Reset My myNSFAS Account?
Yes. If you have an existing profile but cannot access it, use the “Forgot Password” option on the myNSFAS login page.
Follow the instructions to reset your password using your registered email or phone number.
This allows you to log in safely without creating a duplicate profile.
Should I Contact NSFAS for Help?
If you cannot access your existing account or are unsure why the error appears, contact NSFAS directly.
Use the official NSFAS contact channels, including the helpdesk phone numbers or email.
Provide your full name, ID number, and a description of the error. NSFAS staff can verify your profile and assist in recovering access.
Can Multiple Accounts Be Merged?
NSFAS does not allow merging of multiple accounts. If the system shows more than one profile under your details, one account must be deactivated.
Contact NSFAS to confirm which profile should remain active and request support to remove duplicates.
Only one profile per student can be used for funding applications.
What Should I Do After Fixing the Error?
Once you access your account, complete your application immediately.
Ensure all personal details, income documents, and academic information are accurate.
Regularly check your myNSFAS dashboard for updates and notifications to avoid missing deadlines.
Resolving the “Profile Already Exists” error early ensures your 2026 NSFAS application is processed on time.
🎓 Download Our Bursary Application Checklist
Download our free Application Checklist to make sure you do not miss any required documents. Submitting a complete application is key to being shortlisted.
📥 Download Checklist (PDF)